Marketing Automation Software

by admin on February 17, 2015

I’ve said it before and I’ll say it again: “People buy when THEY’RE ready to buy… and NOT BEFORE!”

Nearly 7 out of 10 people who say “No thanks” today will say “Yes!” inside 12 months.

Let that sink in for a moment… that means you need to keep asking, or put in a more more palatable way – keep following up.

But who has time? I mean it’s tedious, boring work isn’t it? Remembering to send that email, to mail that card, to call that client. Ick…

And the rejection. The voicemail tag. It’s enough to make you want to run away and join the circus.

But what if there was a better way? What if there was a way whereby a hundred digital hands lifted you up and did all the ‘dirty work’ so you didn’t have to?

Well I can tell you that this ‘nirvana’ exists and has done so for quite some time. Welcome to the wonderful world of marketing automation – and in this particular fairy tale: marketing automation software.

Of course, in this story the tale is true. No monsters, damsels in distress and toads to kiss. Nope, simply a case of clarity, describing the process you undertake when courting a client (marketing or selling to them) and then automating it.

I’ve been doing this for years, more than 25 to be exact. Of course to be fair in the beginning I sucked at it. Most folks do when they start out, of course it was the 1980’s and technology was a blunt instrument – but what the heck, we tried;-)

Today the idea of automating marketing is not new, in fact it’s quite ‘old hat’ as solutions go. What does make it exciting for me though is the advances that have been made in technology over the past 20 or so years.

When I first started modeling business processes and then converting them to automated subroutines, the world was a very different place. Today those same “dumb systems” are capable of adapting and changing the flow of messaging based on the prospects interaction with the system!

That’s amazing. It’s bordering on adaptive logic. Maybe that’s too much technology to share here, but what it means is this – your sequence of follow up messages can adapt and change based on how the prospect reacts – imagine they react very strongly in a positive fashion, would you still keep dripping messages on them?

Heck no! You’d try a pre-close on them ASAP. And I’m betting it’d work too. And if it did not, you can still keep following up with abandon…

Why? Because YOU ARE NOT DOING THE HARD WORK! The system is. It’s so liberating using technology today, it’s why I write about it and why I spend a great deal of time exploring various solutions on the market today.

Here are just 2 of my favourites: And NO they’re not in the same league so don’t think this is a review comparison because it’s not.

Let’s start with EMAIL FOLLOW UP and the arguable leader of the pack: Aweber.

This marketing automation tool is definitely one of the main players in sequential email delivery. It even has some automation logic whereby you can be unsubscribed from one list (or flow of messages) when you join another. It’s pretty basic, but it’s rock solid and I wholeheartedly recommend it to anyone who wants to only focus on email follow-up marketing.

Of course, if you want the full suite of follow-up technologies – including an email follow-up unlike any other, you really need to take a good look at Infusionsoft.

Now, in the spirit of full disclosure I should say that I am have an interest in both Aweber and Infusionsoft and in the case of the latter solution, I’m an Infusionsoft Certified Partner and Marketing Automation Coach or CMAC.

That doesn’t mean I don’t recommend Aweber – I do, but when I meet a client who wants to double there sales by fixing their follow up I have to recommend Infusionsoft because of its superior technology features.

For instance it can follow up with email, it can send letters, fax follow up, voicemail follow up, sales-force automation commands and so much more.

And like I mentioned above, it can ADAPT. Infusionsoft knows when a contact takes and action and can alter the approach it uses to following up with that contact. This along makes it worth the price of admission.

And the price for either solution is pocket change when you consider the increase to your business. So if you’re serious about marketing automation software then I urge you to (a) check out Aweber if you only want a sequential autoresponder, or (b) checkout Infusionsoft if you want the whole package and then some.

 

 

JAMES BURCHILL Shows individuals and companies how to profit from the innovative use of Internet technologies, strategic content and social media marketing. James’ innovative and creative solutions are the select choice for those seeking an advantage, and Jim’s valuable money making, marketing, technology and business advice is published regularly.

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What Is The Best CRM For Small Business?

by admin on July 18, 2012

The Best CRM Software For Small Business

Unlike just a few years ago, there is now a huge variety of CRM (customer relationship management) software packages on the market and choosing between them can be difficult. There are a lot of factors that will determine which package is right for you, so if you are looking for the best CRM software on the web for your business, then you really need to do some research first.

The first thing that you should consider when trying to decide on the best CRM software on the web for your business is if it is made for the size and type of business that you have. You will find that there are some amazing CRM packages available, but they are meant for extremely large companies. If you are a small business, or even a sole proprietor, you might be throwing your money away if you invest in a product like this.

You should also see if the software is customizable. Because every business and industry is so different, it is good to be able to make changes to the structure of the program. Whether it is open source, or just fully customizable, being able to change certain aspects of a program can be very beneficial.

Finally, the best CRM software on the web today is usually operated from an online basis. That means that the data you are working with is not sitting on your computers in the office, but on a server that can be accessed by the internet. For sales people on the go, this is a huge advantage, since they always have instant access to up-to-date information wherever they are. You also don’t have to worry about synchronizing different systems or backing up your office network. Web-based software is the best choice for companies, both small and large in all industries.

 

What Is The Best CRM For Small Business?

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Best CRM For Small Business

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The Best CRM software to choose for small business is one that will enhance your business with close customer collaboration through proper task and time management and communications with appropriate platforms integration. All documents and accounting reports should be well managed and integrated.

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Best Small Business CRM Tool is important for every company that wishes to do well nowadays. But, perhaps it is even more important for small businesses. If you are a small business owner and have not yet got CRM software in place, this might be the right time to do so.

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Best Small Business CRM Software

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The small business CRM software will also enable the business owner create customized services for their customers.

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The most important differentiating factor is that hosted CRM is delivered over the internet and is hosted by a third party (in most cases, the vendor).

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Best Web Based CRM

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Whatever you decide, as you are hunting for decent web based CRM software, keep in mind that your sales representatives will want a web based CRM system that will make the job easier rather than more complicated.

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